privacy policy

Privacy Policy for Ausumn Puja

Effective Date: 04/02/2025

Welcome to www.ausumnpuja.in (the “Website”). At Ausumn Puja (“we,” “us,” or “our”), we respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you, how we use that information, and your rights concerning your personal data.

By using our Website, you agree to the terms outlined in this Policy.

1. Information We Collect

We may collect and process the following types of information from you:

(a) Information You Provide Directly

  • Personal Information: When you book a puja service, contact us, or subscribe to our newsletter, we may collect your name, email address, phone number, address, and payment details.
  • Service Details: Information about the puja services you request, including preferences and special requirements.

(b) Automatically Collected Information

  • Device Information: Details about the device you use to access our Website, including IP address, browser type, and operating system.
  • Usage Data: Information about your interactions with the Website, such as pages visited and time spent.

(c) Cookies and Similar Technologies

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can control cookie settings through your browser.

2. How We Use Your Information

We may use your information for the following purposes:

  • Service Fulfillment: To process and manage your puja bookings and service requests.
  • Customer Support: To respond to your inquiries and provide customer support.
  • Marketing: To send promotional emails and offers, subject to your consent.
  • Improvement: To analyze Website usage and improve our services.
  • Legal Compliance: To comply with legal obligations and enforce our terms and conditions.

3. Legal Basis for Processing Personal Data (GDPR Compliance)

We process your personal data based on the following legal grounds:

  • Consent: Where you have given explicit consent (e.g., for marketing communications).
  • Contractual Necessity: To provide the services you have requested.
  • Legal Obligation: To comply with legal and regulatory requirements.
  • Legitimate Interests: To improve our services and ensure the security of our Website.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in service delivery, payment processing, and Website maintenance.
  • Legal Obligations: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, sale, or reorganization.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under the GDPR and applicable Indian data protection laws, you have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, subject to legal requirements.
  • Objection: Object to the processing of your personal data for certain purposes.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Withdraw consent for processing your data, where applicable.

To exercise your rights, please contact us at hello@ausumnpuja.in.

7. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. Cross-Border Data Transfers

Your personal data may be transferred to and processed in countries outside of India. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies.

11. Updates to this Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant updates by posting the revised Policy on our Website.

12. Contact Us

If you have any questions or concerns about this Policy or our data practices, please contact us at:

Ausumn Puja
1306, Prestige Lakeside Habitat
Whitefield-Sarjapur Road
Bangalore, India
Email: hello@ausumnpuja.in

Thank you for trusting Ausumn Puja with your personal information.